SHIPPING
A standard shipping fee of $12.00 will be issued for each baseball or softball glove. For team orders, please contact customerservice@crunoz.com for a quote.

RETURN AUTHORIZATION
No returns will be accepted for other than defective merchandise or our shipping errors. Authorized defective returns will be replaced or credited to your account. Authorized returns received after the Return Authorization expiration date will not be accepted. Buyers/Dealers are responsible for the safe packaging of all returned goods. Merchandise must be securely packed and in the same like-new, sellable condition in which it was received. A restocking charge will be assessed on product damaged due to negligent return packaging, and on missing products requiring work to restore them to sellable condition.

CUSTOM GLOVE RETURN POLICY
There is no return or exchange permitted on Custom orders. When your orders are confirmed, no changes are permitted on the specifications chosen at the time of purchase. Hence, please fill out the form correctly. We hand-make each customized order to your exact requirements. Please be aware that the average customized glove will ship in 5-7 weeks. Team ordered merchandise might take longer. Please contact Crunoz Customer Service at the above mentioned email address for an estimated delivery date.

Online Privacy Statement
Crunoz Sports believes in keeping your confidential information confidential. With this in mind, we have adopted this Online Privacy Statement. By using this Website, you agree to the collection, use and disclosure of your personal information as described in this Statement. If you do not, please do not use the Website. This Statement addresses:

Information Collection
We do not sell products for purchase by children. We sell children’s products for purchase by adults. We do not knowingly collect any personal information from anyone under the age of eighteen. You must be 18 years of age or older to submit personal information to us, including to register or place an order on the Website or participate in one of our online promotions. Please see our Terms of Use for additional information regarding the use of this Website.
We only collect personal information from you when you provide it to us, such as when you: (1) register; (2) place an order; (3) complete a survey; (4) participate in one of our promotions; or (5) contact us. The personal information we collect from you may include your name, age, mailing address, daytime telephone number, cell phone number, e-mail address, password and payment information. We may also combine the information you provide to us with information we receive from third parties, such as address update services.

Registration
We encourage you to register when shopping at our Website, however it is not required. Our registration form requires users to give us contact information (such as name, age, mailing address, daytime telephone number, cell phone number, e-mail address and password). You must be 18 years of age or older to register. Registration helps us to provide you with a quick and simple checkout experience. The customer contact information you supply on the registration form will be used to contact you concerning the status of an order or to answer your questions. In addition, unless you choose to opt-out, it will be used to send you e-mail updates about upcoming sales, contests, promotions and product information. You acknowledge and agree that you are responsible for maintaining the confidentiality of your registration information and password. You are responsible for all use of the Website accessed through it.

Use of Information
We use the personal information we collect from you for the following purposes:
1. To provide you with a quick and simple checkout experience;
2. to process your orders, to contact you concerning the status of an order, to answer any of your questions, or to otherwise contact you when necessary;
3. To contact you about upcoming Crunoz sales, promotions, and product information;
4. To allow you to participate in contests and other promotions;
5. To help us learn more about our site visitors and customers and to improve their shopping experience and our business;
6. To address problems with the Website, our business or our products and services and to protect the security of the Website and our business;
7. To contact you about upcoming promotions and offers from our partners; and
8. Otherwise, as disclosed to you at the point of information collection.
Disclosure of Information
We may disclose your personal information as follows:
1. Crunoz Sports will have access to and will use the personally identifiable information you provide in connection with your purchases on this Website, and it may use your data for payment processing and authorization, fraud protection and credit risk reduction, and also website evaluation and data analysis.
2. To our Website hosting partners, and other parties who assist us in operating our Website or conducting Crunoz business, so long as those outside parties agree to keep the information confidential.
3. To comply with the law, to respond to governmental inquiries or requests, to enforce our Website policies, or to protect our or others’ rights, property, or safety.
4. Otherwise, with your consent.
Any personal information or content that you voluntarily upload or submit for posting to the Website becomes publicly available and can be collected and used by others. It is in violation of the Website’s Terms of Use for you to post any content that requests personally identifiable information.

As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that our company or substantially all of our assets are acquired by a third party, such information may be one of the transferred assets.
We may share aggregate, non-personally identifiable information about Website users with third parties.

Updating of Information
In order to change or modify personal information previously provided by you, please choose “My Account” and update your information using the options on this page.

Changes to our Privacy Statement
We may amend this Privacy Statement at any time. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending you an e-mail at the last e-mail address that you provided us, and/or by prominently posting notice of the changes on the Website covered by this Privacy Statement. Any material changes to this Privacy Statement will be effective immediately following our transmittal of an e-mail notice to you or immediately following our posting of the notice of changes on the Website covered by the Privacy Statement.

Please note that, at all times, you are responsible for updating your personal information to provide us your current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any other reason is not capable of delivering to you the notice described above, our transmittal of the e-mail containing such notice will nevertheless constitute effective notice of the changes described in the notice.

In any event, changes to this Privacy Statement may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not accept these changes in our use of your information, you must notify us prior to the effective date of your wish to opt-out.

Cookies and Pixel Tags
Crunoz does place a feature called a “cookie” on your hard drive. A cookie is a small data file that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie may contain certain information, such as a unique user session ID number, which is used to track the page(s) you visited. This unique number allows us to keep track of your order as you shop on our Website. Cookies also allow us to recognize registered users when they visit, and to provide those customers with information relevant to them.

If you register with us or order from our Website, we use cookies to monitor and maintain information about how you use our Website and what you buy. If you do not register or buy from the Website, we may monitor and maintain information about your use of our Website in order to improve your shopping experience. Our Website logs do generate certain kinds of non-identifying site usage data, such as the number of visits to our Website and pages viewed. This information is used for internal purposes by technical support staff to provide better service to you.

Most Web browsers automatically accept cookies, but you can usually change the configuration of your browser to prevent this from occurring. Even without a cookie, you can still take advantage of most of the features of our Website, including making a purchase, but we will not be able to recognize you as a registered user unless you log-in.

We may use pixel tags (web beacons) on our Website, in our advertisements on other websites, and in our emails. Pixel tags help us analyze our site users’ behavior and evaluate the effectiveness of our Website and our advertising campaigns. We may work with service providers that help us collect and analyze this information. On our Website, we may use pixel tags to collect information about your visit, such as the pages you view, the links you click and other actions you take. In our advertisements on other websites, we may use pixel tags to tell us when you click on the ad and what, if any, action you take on our Website after that (such as making a purchase). In our emails, we may use pixel tags to tell us when you open, click on or take any other action with respect to the message.
Option to Opt-out

At all times, you have the option of “opting out” of receiving future e-mail marketing updates by sending us an e-mail with “unsubscribe” in the subject line at customerservice@crunoz.com. Even if you opt out, you may continue to receive non-marketing e-mail messages from us, including, for example, order confirmations.

Security of Information
Crunoz Sports has security measures in place to protect against the loss, misuse or alteration of the information you provide.
Contacting the Website
Should you have any further questions regarding this Privacy Statement, the practices of this Website, or your dealings with this Website, please:
1. Contact our customer service department at: customerservice@crunoz.com; or
2. Write to us at:
Crunoz Customer Service
37-57 85th Street, Suite 42
Jackson Heights, New York 11372

Links to Other Websites
This Website contains links to other sites, which may have privacy policies that differ from our own. We are not responsible for the privacy practices or content of such other websites. Accordingly, we recommend that you review the Privacy Statement posted on any website that you access through this Website. The terms and conditions herein do not apply to any such linked websites. Crunoz Sports does not endorse any linked websites, or the information, materials, products or services that are contained in or accessible through such linked websites. Crunoz Sports disclaims all warranties, express or implied, with respect to the information, materials, products and services that are contained in or accessible through linked websites, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose or non-infringement.
You acknowledge and agree that Crunoz Sports is not responsible for the content, accuracy, legality, decency, copyright compliance, privacy practices, security or any other aspects of any such linked websites, and that the access or use of any such linked websites is solely at your own risk, and you hereby waive any and all claims against Crunoz Sports with respect to such linked websites.

Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this Website, you signify your consent to these terms of use. If you do not agree to these terms of use, please do not use this Website. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of this Website following the posting of changes to these terms (including our Privacy Statement), subject to our procedures for material changes to our Online Privacy Statement will mean you accept those changes.

RESTRICTIONS ON USE OF MATERIALS
This Website is owned and operated by Crunoz Sports. Except as otherwise permitted by these Terms of Use, no material from this Website or any Website owned, operated, licensed or controlled by Crunoz Sports may be modified, copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may print one hard copy or download one copy of the materials on any single computer for your personal, noncommercial home use, or to place an order to purchase product from Crunoz, provided you keep intact all copyright and other proprietary notices. Use of the materials for any other purpose, modification of the materials, or use of the materials on any other website or networked computer environment is strictly prohibited. Absolutely no framing of this Website is permitted without the prior written consent of Crunoz Sports. Except as expressly stated in this legal notice, no right or license to the materials, or any portion thereof, shall be granted or implied.

ACCOUNTS
You may be required to create an account and specify a password to use certain features on our Website. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the registration processes. You may not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password, or other account information.

You are entirely responsible for maintaining the confidentiality of your password and your account, and you are entirely responsible for all activity made by you or anyone that uses your account. You agree to safeguard your password from access by others. If you believe that your account has been compromised, you must immediately contact us by emailing customerservice@crunoz.com. You agree to indemnify and hold harmless Crunoz Sports for losses incurred by Crunoz Sports or another party due to someone else using your account as a result of your failure to use reasonable care to safeguard your password.

CONTENT POSTED OR SUBMITTED BY YOU
Certain pages on the Website may allow you to post text, photographs, videos, audio, or other content (“Content”). Unless otherwise specified on a particular Website, you may only post Content to the Website if you are a resident of the United States and are eighteen (18) years of age or older. If you are a minor, you must have permission from your parent or legal guardian before you post any Content to this Website. You may only post Content that you created or which the owner of the Content has given you permission to post. If Content depicts any person other than yourself, you must have permission from that person or, if that person is a minor, permission from that person’s parent or legal guardian, before you post the Content. You may be required to provide proof of such permission to Crunoz Sports. You may not post or distribute Content that is illegal or that violates these Terms of Use. By posting or distributing Content to the Website, you represent and warrant that (a) you own all the rights to the Content or are authorized to use and distribute the Content to the Website and (b) the Content does not and will not infringe any copyright, trademark, right of publicity, or any other third-party right nor violate any law or regulation.

By submitting or posting Content to the Website, you grant Crunoz Sports the irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, and promote this Content in any medium. Once you submit or post Content to the Website, Crunoz Sports does not need to give you any further right to inspect or approve uses of such Content or to compensate you for any such uses. Crunoz Sports owns all right, title, and interest in any compilation, collective work, or other derivative work created by Crunoz Sports using or incorporating Content posted to the Website.

You are solely responsible for anything you may post on the Website and the consequences of posting anything on the Website.

CONTENT POSTED BY OTHER USERS
Crunoz Sports is not responsible for, and does not endorse, Content in any posting made by other users on the Website. Under no circumstances shall Crunoz Sports be held liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you in connection with any Content posted by a third party on the Website. If you become aware of misuse of the Website by any person, please contact us by emailing customerservice@crunoz.com. If you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately.

USE OF WEBSITE
Impersonation of others, including a Crunoz employee or representative, as well as another user is prohibited. You may not upload to, distribute, or otherwise publish through the Website any content which is libelous, defamatory, obscene, threatening, an invasion of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the Website or use the Website to solicit others for any other commercial online service or other organization.
You may not without the prior written permission of Crunoz Sports, use any computer code, data mining software, “robot”, “bot”, “spider”, “scraper” or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Website or accessed through this Website. You may not engage in the mass downloading of files from this Website; use the computer processing power of this Website for purposes other than those permitted above; or flood this Website with electronic traffic designed to slow or stop its operation. You may not establish links to or from other websites to this Website without the prior written consent of Crunoz Sports.

ACTIVITIES PROHIBITED ON THE WEBSITE
The following is a partial list of the kinds of conduct that are illegal or prohibited on the Website. Crunoz Sports reserves the right to investigate and take appropriate legal action against anyone who, in Foot Locker’s sole discretion, engages in any of the prohibited activities.
Prohibited activities include – but are not limited to – the following:
* Using the Website for any purpose in violation of local, state, or federal laws or regulations;
* Posting Content that infringes the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;
* Posting Content that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by Crunoz in its sole discretion or pursuant to local community standards;
* Posting Content that constitutes cyber-bullying, as determined by Crunoz Sports in its sole discretion;
* Posting Content that depicts any dangerous, life-threatening, or otherwise risky behavior;
* Posting telephone numbers, street addresses, or last names of any person;
* Posting URLs to external websites or any form of HTML or programming code;
* Posting anything that may be “spam,” as determined by Crunoz in its sole discretion;
* Impersonating another person when posting Content;
* Harvesting or otherwise collecting information about others, including e-mail addresses, without their consent;
* Allowing any other person or entity to use your identification for posting or viewing comments;
* Harassing, threatening, stalking, or abusing any person;
* Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Website, or which, in the sole discretion of Crunoz Sports, exposes Crunoz or any of its customers, suppliers, or any other parties to any liability or detriment of any type; or
* Encouraging other people to engage in any prohibited activities as described herein.
Crunoz Sports reserves the right – but is not obligated – to do any or all of the following:
* Investigate an allegation that any Content posted on the Website does not conform to these Terms of Use and determine in its sole discretion to remove or request the removal of the Content;
* Remove Content which is abusive, illegal, or disruptive, or that otherwise fails to conform with these Terms of Use;
* Terminate a user’s access to the Website upon any breach of these Terms of Use;
* Monitor, edit, or disclose any Content on the Website; and
* Edit or delete any Content posted on the Website, regardless of whether such Content violates these standards.

THIRD-PARTY COPYRIGHTS
If you believe any Content on the Website infringes your copyright, you may request removal of such Content (or access thereto) from this Website by contacting Crunoz Sports as set forth below and providing the following information:
* Identification of the copyrighted work that you believe to be infringed. Please describe the work and, where possible, include a copy or the location (e.g., URL) of an authorized version of the work.
* Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
* Your name, address, telephone number, and e-mail address.
* A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
* A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
* A signature or the electronic equivalent from the copyright holder or authorized representative.
Send this information by mail to:
Crunoz Sports
37-57 85th Street, Suite 42
Jackson Heights, New York 11372
In an effort to protect the rights of copyright owners, Crunoz maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of the Website who are repeat infringers.

INTELLECTUAL PROPERTY
All content included on this Website, such as text, graphics, code, logos, button icons, images, audio clips, widgets and software, and the compilation of such content (i.e. collection, arrangement and assembly) is the exclusive property of Crunoz Sports or its suppliers and is protected by U.S. and other copyright laws and international treaties. The content and software on this Website may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Website is strictly prohibited. All other product names contained in this Website are trademarks or registered trademarks of their respective owners. The use or misuse of these trademarks except as expressly authorized is prohibited. Crunoz Sports enforces its intellectual property rights to the fullest extent of the law.

SUBMISSIONS TO Crunoz Sports
Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to Crunoz Sports through this Website becomes the exclusive property of Crunoz, and Crunoz is entitled to use the information submitted for any purpose without restriction or compensation to the user sending the submission. The user acknowledges the originality of any submission communicated to Crunoz and accepts responsibility for its accuracy, appropriateness and legality.

WARRANTY DISCLAIMER
This Website and the materials, Widgets and products on this Website are provided “as is” and without warranties of any kind, either expressed or implied. To the fullest extent permissible pursuant to applicable law, Crunoz Sports disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability for a particular purpose and non-infringement. Crunoz does not represent or warrant that the functions contained in the Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available are free of viruses or other harmful components. Crunoz does not warrant or make any representations regarding the use or the results of the use of the materials in this Website in terms of their correctness, accuracy, reliability or otherwise. You (and not Crunoz) assume the entire cost of all necessary servicing, repair or correction. Some states do not permit limitations or exclusions of implied warranties, so the above limitations may not apply to you.

LIMITATION OF LIABILITY
Under no circumstances, including, but not limited to, negligence, shall Crunoz Sports be liable for any direct, indirect, punitive, incidental, special or consequential damages that result from the use of or the inability to use this Website or the performance of the Widgets or products, even if Crunoz Sports or authorized representatives of Crunoz Sports have been advised of the possibility of such damages. Some states do not permit limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Crunoz Sports’ total liability to you for damages, losses and causes of action (whether in contract, negligence or otherwise) exceed the amount paid by you, if any, for accessing this Website.

INDEMNIFICATION
As a condition of use of this Website, you agree to indemnify, defend, and hold harmless Crunoz Sports, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against any and all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from your use of this Website or any Widget, including any claims alleging facts that if true would constitute a violation of these terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account.

TYPOGRAPHICAL ERRORS
In the event that a product sold is mistakenly listed at an incorrect price, Crunoz reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Crunoz shall issue a credit to your credit card account.

OTHER
These terms shall be governed by and construed in accordance with the laws of the state of New York, U.S.A., without giving effect to any principles of conflicts of law, and expressly not by the United Nations Convention on Contracts for the International Sales of Goods. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in New York County and you hereby consent and submit to the personal jurisdiction of such courts. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. Crunoz Sports’ failure to insist upon or enforce strict performance of any provision of these terms shall not be construed as a waiver of any provision or right. This is the entire agreement between us relating to the subject matter herein and shall not be modified except as described herein.